Get started with Helpora Support
Accounts are set up by us, one at a time, while the product is in early access. Send us the details below and we will build your workspace and send you a login.
Free plan available · No card required to start
What you need to have ready
None of this has to be perfect. We can start with very little and add the rest once you see the assistant answering.
A website you control
You need to be able to add one line of HTML before the closing </body> tag, or to ask whoever maintains the site to do it.
Some help content
Your FAQs, help articles, policy pages or even a plain document of common questions and answers. This is what the assistant answers from.
Somewhere to escalate
An email address or a person who should pick up a conversation when a customer needs a human.
Send us these details
Use the button below and your email app will open with this list already filled in. Fill in what you know and send it — anything missing we will ask about.
- Business name — what your customers know you as.
- Website address — the site the chat should appear on.
- Contact name and email — who we set the account up for.
- Phone number — optional, for faster setup.
- Where your help content lives — a link, or say you will send documents.
- Escalation address — where a conversation should go when a person is needed.
- Languages — which languages your customers write in.
If the button does not open your email app, write to sumitsonkawade@sonkawadelabs.in with the subject Helpora Support Access Request and include the list above.
Please do not send passwords, card details or customer personal data in this email. We never need them to set up an account.
What we do next
We reply within 2 business days
We confirm we can support your site and ask about anything that was missing from your request.
We create your workspace
You get a dashboard login and the one-line snippet to put on your site, along with your own client ID.
You go live when ready
Load your help content, try the assistant yourself, and add the snippet to your site when the answers look right. Full steps are in the onboarding guide.
Sign in to your dashboard
Your conversations, help content and install snippet all live in the Helpora dashboard.